About
We facilitate communication.
Everything else here is a consequence of that sentence.
How we got here
Every one of them was a way to be somewhere we are not.
First we sailed out to see what was there. Then we laid a cable, so we could tell everyone what we found. Electricity, steam, flight, the telegraph, the telephone, the internet. It is tempting to treat those as separate inventions, but they were all the same one.
Exploring and sharing were never two different things. You go, and then you need to tell someone, and what you found is worth nothing to anyone back home until they hear it.
Now the machines are doing both. A great many of them, very fast, from everywhere at once. Somebody has to carry that.
Who we are
Balancer is built and operated by NetActuate.
For more than two decades NetActuate has run the routing, the names, the certificates and the edge at scale. The parts of the internet other companies quietly depend on and never think about. Critical services, kept up by people who get called at three in the morning.
We are one of the most connected networks on earth by the number of networks we peer with directly. We do not own the internet, and neither does anyone else. We are simply connected to a very large part of it.
We are also much smaller than people assume when they see the map. That is deliberate. It is why we can still answer a question with an answer rather than a ticket number.
All of that has only ever been sold to network engineers, in the language of network engineers. Balancer is that same network, handed to you. One API instead of a quote.
What we believe
We would rather hand you the keys.
Not because we are a charity, but because a customer who can leave and does not is worth more than one who is stuck, and because we would rather compete on being good than on being difficult to escape.